Frequently Asked Questions
Fast answers about Echo Harbor News, the editorial workflow, and how teams use the platform.
What is Echo Harbor News?
A newsroom intelligence platform that turns fragmented wire coverage into structured topics, AI-powered editorial context, and publishable articles.
How does the AI analysis work?
Raw articles are processed through a prompt-managed pipeline. Each step can use OpenAI, Claude, Gemini, or a heuristic fallback. The AI classifies topics, generates editorial summaries, identifies human cost, and scores source confidence.
Can I manage prompts without code changes?
Yes. All pipeline prompts are stored in the database and editable from Admin > CMS. You can change prompt text, switch AI providers, and update models at any time.
What languages are supported?
English, Portuguese, and Spanish. The entire public interface, help center, and content system support all three languages.
Do I need an AI API key to use the platform?
No. The pipeline works with heuristic processing out of the box. AI providers enhance the output but are not required.
How do subscriptions work?
Plans are managed in the admin console. When Stripe keys are configured, users can subscribe through a hosted checkout flow. Plans can be created with custom pricing and feature lists.