Solaris Brings Cancer Support to Pilbara Families Facing Travel for Care

Pilbara patients with cancer must leave family, community and Country to travel south for treatment, and one woman with a terminal diagnosis later died.
"It's a whole new language when you get cancer."
Solaris chief executive Tony Hume on why having someone at appointments matters for patients travelling from the Pilbara.
Mark

What is Solaris actually offering Pilbara families here?

Mimi

Mostly company and practical help. Someone at Perth Airport, help with bags and accommodation, and a person beside you at specialist appointments.

Mark

Why does that matter so much?

Mimi

Tony Hume put it plainly: people are away from family, community and Country while dealing with a frightening diagnosis. He also said cancer is a whole new language, so having someone to help make sense of it counts.

Luke

Worth saying that most of this is the organisation describing itself. The interview doesn't give us patient numbers or outcomes.

Mark

Is there anything independent in the story?

Mimi

One thing. North Metropolitan Health Service acknowledges Solaris's role in providing free, supervised complementary therapies for people receiving cancer care.

Luke

That covers the therapies, though. It doesn't verify the Pilbara program specifically.

Mark

And the regional visits?

Mimi

About every 12 weeks, two to three weeks on the road, including Paraburdoo and Tom Price. The program is funded by Hancock Iron Ore and Hancock Prospecting.

Luke

Fair to note the funder, and also that we don't know how many people have used the service or what it costs to run.

Mimi

The wedding story shows the human side, though. About 160 guests came, and the woman, who died later, had months of joy from it, according to Mr Hume.

  • A diagnosis lands on a Pilbara family, and the trip to Perth for treatment arrives with it, pulling people away from home and Country.
  • Solaris staff meet patients at Perth Airport and carry them through unfamiliar accommodation, appointments and a confusing medical language.
  • A team visits remote towns such as Paraburdoo and Tom Price roughly every twelve weeks, reaching clinics, hospitals and Aboriginal medical services.
  • The program is steady and expanding as the organisation marks its 25th anniversary, with families urged to call the support line or seek a referral.

Every year, people in the Pilbara who receive a cancer diagnosis face a second ordeal before treatment even begins: the long journey south to Perth, away from the families, communities and Country that hold them. In this story, Solaris Cancer Care, a Perth organisation founded in 2001 and now marking its 25th anniversary, describes how it tries to meet that journey with a steady hand, from the arrivals gate onward. Its Pilbara program, funded by Hancock Iron Ore and Hancock Prospecting, is a modest attempt to make distance less lonely, and to narrow the gap between where a person lives and where care is found.

Two Solaris Cancer Care staff, chief executive Tony Hume and colleague Sam Doran, sat down at Ngaarda Media's Roebourne studio to describe what their organisation offers Pilbara families facing cancer. For many, the hardest part is not only the diagnosis but the move south for treatment, leaving family, community and Country behind.

Solaris's help begins at Perth Airport. Staff meet patients, carry their bags, settle them into accommodation and accompany them to specialist appointments, giving each person one consistent contact in a place that can feel overwhelming. Mr Hume said medical information can feel like a whole new language, so staff also help people understand what they are told and advocate for their needs. Sometimes the support is simpler still: a meal or a cuppa.

To reach people before they travel, the team visits Aboriginal medical services, hospitals, GP clinics and local governments, roughly every twelve weeks, with two to three weeks on the road each time. Sam said their passion is closing the cancer postcode gap.

The work can also be deeply personal. Mr Hume recalled a woman with a terminal diagnosis who asked her partner to marry her. His offer of an old Mustang as the wedding car grew into a celebration in a Solaris garden, with around 160 guests, volunteer-prepared food and local business support. She later died, but Mr Hume said the day brought her joy in her final months.

Families who need help can contact the Pilbara support service on 0484 244 526, email pilbarasupport@solariscancercare.org.au, or visit solariscancercare.org.au, or ask their local health provider for a referral.

Two staff from Solaris Cancer Care walked into Ngaarda Media's Roebourne studio to talk with Lynnese O'Donoghue about what the organisation says it can offer Pilbara families who face a cancer diagnosis and the upheaval of travelling south for treatment. The visitors were chief executive Tony Hume and colleague Sam Doran.

The help starts small and practical. According to Sam, staff can meet a patient at Perth Airport, carry their bags, get them to their accommodation and go with them to specialist appointments. The aim, as described in the interview, is to give people one consistent contact in an unfamiliar and often stressful place.

Mr Hume said the cost of travelling for care is more than logistical. "You're away from family, you're away from community, you're away from Country," he said, and on top of that a person is dealing with a frightening diagnosis. He described the medical side as its own challenge: "It's a whole new language when you get cancer." Staff can attend appointments, help people understand the information they are given and advocate for their needs. Sometimes, he said, support is less formal, a meal or just a cuppa.

Solaris has existed since 2001, when haematologist Dr David Joske established it. It provides supportive care alongside conventional cancer treatment, and North Metropolitan Health Service independently acknowledges its role in providing free, supervised complementary therapies for people receiving cancer care. The organisation is now marking its 25th anniversary. Its services include counselling, support groups and complementary therapies, plus a dedicated Pilbara program that helps people move between their home region and Perth.

The program is funded by Hancock Iron Ore and Hancock Prospecting. Solaris's published description lists personalised support, counselling referrals, information and coordination with local services.

To make sure health workers and families know the help exists, the team has been visiting Aboriginal medical services, hospitals, GP clinics and local governments. Mr Hume said his travels had taken him to Paraburdoo and Tom Price, with a focus on people beyond the Pilbara's larger coastal centres. Sam said the schedule is a visit roughly every 12 weeks, with two to three weeks on the road each time. "My passion is closing the cancer postcode gap," Sam said.

The interview also showed how personal the work can become. Mr Hume recalled meeting a woman with a terminal diagnosis who had asked her partner to marry her. He first offered his old Mustang as the wedding car. The offer grew into a wedding in a Solaris garden, with around 160 guests, food prepared by volunteers and contributions from local businesses. The woman later died, but Mr Hume said the celebration brought her joy in her final months. "What a privilege to be part of those last few months with her," he said.

Families who need help now are encouraged to reach out directly or ask their local health provider for a referral. The Pilbara support service can be reached on 0484 244 526, by email at pilbarasupport@solariscancercare.org.au, or through solariscancercare.org.au.

You're away from family, you're away from community, you're away from Country.
— Tony Hume, Solaris Cancer Care chief executive
My passion is closing the cancer postcode gap.
— Sam Doran, Solaris Cancer Care
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