Rapid Consolidation in England's Care Market Threatens National Care Service, Regulator Warns

Reshaped "largely by accident rather than design"
The CQC's chief inspector of adult social care describes how England's care market is changing.
Mark

Start with the headline number. The five biggest owners grew their share by 26%. Does that mean they own a quarter of the market?

Mimi

No, and that's an easy misreading. It's growth in their share over two years. The figure that describes where they stand now is one in seven homes.

Luke

Right, and the report links that growth partly to US property investors. But the source doesn't tell us how much, or which companies. It's an attributed driver, not a quantified one.

Mark

Why does ownership matter for a national care service?

Mimi

The regulator's worry is that consolidation can push up prices and lower quality. That could cut across a plan built on universal access.

Luke

Note the wording, though: it can lead to those outcomes, and there are concerns. The report also says there can be benefits. It isn't saying harm has been shown.

Mark

The small providers seem to be squeezed in homes but multiplying in home care.

Mimi

Yes. Nearly a third of home care services look after four or fewer people, while small care homes have dwindled, with nursing-and-care homes down by a quarter over 14 years.

Mark

And Chris Badger says it's happening by accident.

Mimi

Driven by economic pressure and councils struggling to buy care for state-funded residents. His point is that nobody chose this shape.

Luke

Care England blames national insurance changes, inflation and energy costs for making small homes unviable. That's an industry body's view, and the report as summarised doesn't test it. What's unknown is how many closures are coming and how soon.

  • The five largest care home owners have expanded their share by 26% in just two years, and now hold roughly one home in seven across England.
  • Small care homes are vanishing under economic strain, and those offering both residential and nursing support have dropped by a quarter.
  • Home care is breaking into swarms of tiny providers, with nearly a third caring for four or fewer people, raising fears of inefficiency.
  • Councils struggle to buy care for state-funded residents as some providers lean toward self-funders, leaving the funding system fragile.
  • Ministers face mounting pressure to deliver a real funding settlement and a clear market plan before more small homes close.

In England, the regulator's annual report has turned a quiet shift in how older people are cared for into a matter of public concern. Large private companies, several of them backed by American property money, now own a growing share of care homes, while small local homes steadily disappear and support at home splinters into ever smaller providers. The regulator's view is that this reshaping has happened more by accident than by design, and that it could weaken the universal care service the government hopes to build. Whether the country chooses its care market deliberately or lets it be settled by pressure and chance may decide who receives help, and where, in the years ahead.

England's care regulator has used its annual report to sound an alarm about who now owns the country's care homes. A growing share of the market for older people's care is passing into the hands of large private companies, and the regulator warns this could undermine the government's plan for a universal care service.

The heart of the concern is concentration. Over two years the five biggest owners grew their market share by 26%, and together they now own about one home in seven. Much of that growth, the regulator says, is tied to interest from US property investors. Consolidation can bring benefits, but there are worries it may push prices up and quality down.

The market is moving in two directions at once. Home care, which helps people with washing and dressing, is splitting into many small providers, nearly a third of whom look after four or fewer people. Care homes show the opposite trend: small homes, never a large part of the market, have fallen sharply over 14 years, and those combining residential and nursing care are down by a quarter.

Beneath it all sits a fragile funding system. Some people pay for their own care, while the poorest receive state help, and in some areas providers are turning towards self-funders, making it harder for councils to secure care for those who depend on the state.

Chris Badger, the chief inspector of adult social care, said the market is being reshaped "largely by accident rather than design" and that a clearer vision is needed. Hugh Alderwick of the Health Foundation argued the prime minister's reform commitment offers a chance to redraw social care, but that councils need funding, skills and strong leadership now. Care England's Prof Martin Green warned that rising costs and changes to employer national insurance are making smaller homes unviable, and that closures will continue without a real funding settlement.

The Department of Health and Social Care said the report showed the scale of the challenge it inherited and that it remains committed to overhauling social care. The open question is whether a funding settlement and a clearer market plan arrive before more small homes close.

England's care regulator has used its annual report to deliver a warning about who owns the country's care homes. The Care Quality Commission says a growing share of the market for older people's care is falling into the hands of large private companies, and that this could undermine the government's plan for a universal care service.

The central figure is concentration. Over the last two years, the five biggest care home owners increased their market share by 26%. Together they now own one in seven homes in England. The regulator links much of that growth to interest from US property investors. It acknowledges that consolidation can bring benefits, but says there are concerns it can lead to higher prices and a decline in quality.

The report describes a market changing in two directions at once. In home care, the support that helps people wash and dress, services are fragmenting into more and smaller providers. Nearly a third of them now care for four or fewer people, which the CQC says could create inefficiencies. In care homes the pattern runs the other way. Small homes have always been a tiny part of the market, but their numbers have fallen significantly over 14 years. Those that combine residential care with nursing support are down by a quarter. The regulator regards few small homes as important for specialist and personalised care.

Underneath it all, the CQC says, the funding system remains fragile. People either pay for care themselves or, if they are among the poorest, receive state help with the cost. In some areas providers are turning increasingly to self-funders, which makes it harder for councils to buy the care they need for people who depend on state support.

Chris Badger, the CQC's chief inspector of adult social care, said the market was being reshaped "largely by accident rather than design". He pointed to economic pressure and to the difficulties some councils face in buying services for state-funded residents. He welcomed the government's renewed focus on social care, which Andy Burnham made a key priority on becoming prime minister, but said the market had to be shaped around what is best for people. "A clearer vision is needed," he said.

Hugh Alderwick of the Health Foundation think-tank said the report "lays bare the massive challenges" facing ministers. He argued that the prime minister's commitment to reform offers a chance to redraw the state's offer on social care, but that change is needed now to strengthen the system's fundamentals. Councils, he said, need enough funding, the right skills and strong leadership.

Prof Martin Green of Care England, which represents providers, said that if government and regulators are worried about consolidation they must take clear and tangible action to support smaller providers. He said changes to employer national insurance contributions, inflation and rising energy costs are making smaller homes unviable. Without real progress on a funding settlement, he warned, closures of smaller homes will continue.

The Department of Health and Social Care said the report showed the scale of the challenge the government inherited, and said it remains committed to overhauling social care. The question now is whether a funding settlement and a clearer plan for the market arrive before more small homes close.

A clearer vision is needed.
— Chris Badger, CQC chief inspector of adult social care
Unless we get some real progress in a funding settlement, the trend of smaller homes closing will continue.
— Prof Martin Green, Care England
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