Priority Pass+ app launches in Singapore with multi-membership management

Priority Pass, the airport lounge access network, has released a rebuilt mobile application in Singapore called Priority Pass+, marking a significant shift in how frequent travelers manage their lounge memberships. The new app, available now on both Android and iOS, addresses what has long been a friction point for credit card holders who accumulate multiple Priority Pass memberships across different cards: the old app forced users to log out and log back in each time they wanted to switch between memberships, a process that often left people scrambling to remember which username belonged to which card.

The centerpiece of Priority Pass+ is its multi-membership management system. Instead of juggling separate login credentials, users can now link all their Priority Pass memberships to a single app through a one-time import process. Once linked, switching between memberships is as simple as scrolling through a carousel and tapping the one you need. The process works by entering your username and password during import, after which Priority Pass retrieves your membership details. For those who have forgotten their usernames, Priority Pass offers a recovery tool that displays all usernames associated with a given email address. The company acknowledges that during the transition period, some memberships may not yet be available for import, but says this functionality is rolling out progressively.

One current limitation is that the cards in the carousel look identical, making it harder to distinguish between them at a glance. In other markets like the United States, card issuers' names appear on the cards themselves, but this feature remains unavailable in Singapore pending bank participation. Priority Pass has indicated it is working on this, and has also received suggestions about adding a nickname feature for faster identification. In the interim, the app provides workarounds: the Entitlements tab breaks down whether visits can be shared with guests and shows how many complimentary visits remain, while a separate link reveals whether your membership year or calendar year determines when your entitlements reset. These details vary by card issuer—a DBS Altitude Visa Priority Pass might offer two visits per membership year with guest-sharing privileges, while a UOB PRVI Miles Card might provide four visits per year for the member only.

Beyond membership management, Priority Pass+ includes an overhauled lounge directory that filters results based on your specific membership type and the date and time of your intended visit. If you enable location services, the app displays available lounges and airport experiences near you in real time. Importantly, the directory only shows lounges and experiences your particular membership covers—American Express-issued Priority Pass memberships, for instance, exclude non-lounge amenities like restaurants or spa treatments, so those won't clutter your search results.

The app also introduces a trip planning feature, though its current capabilities are basic. You can import your flight itinerary, and the app suggests suitable lounges and experiences based on your departure airport and terminal. Priority Pass has signaled that this feature will eventually become more dynamic, offering real-time suggestions if your gate changes, if a lounge reaches capacity, or if other travel disruptions occur. For situations where members need to pay out-of-pocket—such as when complimentary visits are exhausted, additional guests are brought along, or certain premium lounges are visited—the app now stores payment methods under Personal Information > Billing Details, streamlining these transactions.

Several features are still in development. Priority Pass is working to integrate crowding indicators so members can see how busy a lounge is before making the trip, potentially avoiding wasted journeys to lounges with waitlists or capacity restrictions. Another upcoming feature is Shared Entitlements, which will allow principal cardholders to share their visits with supplementary cardholders even when traveling separately—though this will only roll out if the issuing bank activates it. The app also supports one-time password login and has consolidated the digital membership card and pre-booked access into a single tab for easier navigation.

Priority Pass+ is a completely separate application from the existing Priority Pass app, not an update to it. Both will run side by side during a transition period, giving members time to migrate their memberships. Installing Priority Pass+ does not automatically remove the old app, and users can maintain both on their phones if needed. One important caveat: Priority Pass+ is available only to Priority Pass members; LoungeKey members, despite sharing the same parent company, cannot use this app. For the millions of credit card holders who have accumulated multiple Priority Pass memberships over the years, the multi-membership management feature alone represents a meaningful quality-of-life improvement, and the roadmap of additional features suggests Priority Pass is committed to making the app more intelligent and responsive to real-world travel disruptions.