Paul Smith: How rubber chickens and stripes built a fashion empire

Good manners is really important in business, especially for longevity
Smith reflects on his practice of writing thank-you postcards every morning, a habit he has maintained for decades.
Mark

So the rubber chickens—that's not just a charming anecdote, is it? That's actually how he solved a real business problem.

Mimi

Exactly. He couldn't communicate verbally in Japan, so he found a way to communicate through laughter. And it worked so well that he's been building there for forty-five years. That's not luck.

Luke

But we should be careful here. The chickens are a great story, but they're one tool in a much larger strategy. He was already a skilled designer. The chickens didn't make him successful—they helped him build relationships with people who could help him succeed.

Mimi

That's fair. But I think what he's saying is that the willingness to be playful, to not take himself too seriously, was part of what made him different. A lot of designers would have seen the language barrier as a problem. He saw it as an opportunity to be creative.

Mark

And the thank-you postcards—is that just good manners, or is that also a business strategy?

Mimi

I think it's both. He genuinely seems to believe in it as a principle. But it also means people remember him. They feel seen. That builds loyalty.

Luke

The postcards are documented—he does write them every morning after his swim. But we don't actually know how many people receive them or what impact they have on his business. It's a practice he values, but the business results are harder to measure.

Mark

What about the dyslexia? He says it hasn't impacted him, but writing an entire autobiography seems like it would be difficult for someone who struggles with reading.

Mimi

He found a way around it, like he always does. He speaks from memory, from lived experience. The book is his voice, not someone else's interpretation of his voice.

Luke

True, but we don't know how much editorial support he had, or how the writing process actually worked. He's being honest that he can't read well, but the mechanics of how he produced a 300-page book aren't really explained.

Mark

So what's the real story here? Is it about a man who overcame dyslexia, or is it about someone who built a business on relationships and patience?

Mimi

I think it's both. But the patience part is the thing that actually scales. The dyslexia is part of who he is, but the principle—grow slowly, build carefully, treat people well—that's what other people can actually learn from.

  • A fashion empire built on stripes and rubber chickens faces its most reflective moment as its founder turns eighty and commits five decades of hard-won wisdom to the page.
  • Young designers arrive convinced they need a million pounds and a runway show before they can begin — Smith's autobiography quietly dismantles that assumption with the story of a thirty-eight-pound opening day.
  • Language barriers, cultural distance, and the afternoon energy slump in Tokyo boardrooms all collapsed under the same remedy: two squeaking rubber chickens pulled from a bag at precisely the right moment.
  • A daily five-thirty swim, forty-five years of thank-you postcards, and a fan who has never once included a return address — Smith's discipline of good manners is not sentiment but the operating engine of his survival.
  • Dyslexia went undiagnosed through his school years, Desert Island Discs revealed he could barely finish a book, and yet here he is at eighty, having written one — carrying a Beano Annual through Covent Garden as if nothing about this is contradictory.

At eighty, Sir Paul Smith has published an autobiography that traces how a cycling accident, a windowless shop in Nottingham, and a pair of rubber chickens became the unlikely foundations of a global fashion empire spanning fifty countries. His story is less about the genius of design than about the quiet virtues — patience, humor, and good manners — that allowed a dyslexic boy from the Midlands to outlast decades of fashion's violent cycles. In a world that rewards the spectacular launch, Smith's life offers a different argument: that longevity is built slowly, one thank-you postcard at a time.

Sir Paul Smith's London office is a cabinet of curiosities — plastic poultry, clockwork toys, a bicycle that once carried Chris Froome across a Tour de France finish line. On the afternoon BBC News visits, he reaches into his bag and produces two rubber chickens, squeezing them until they squeak. This, he explains, is how he built an empire in Japan.

When Smith first arrived in Tokyo in 1982, language was a wall. Humor became the bridge — the chickens emerging at four o'clock when energy flagged, collapsing the room into laughter. Nearly forty-five years later, more than twenty Paul Smith stores operate across Japan, part of a global presence spanning fifty countries. The occasion for reflection is his new autobiography, Threads: My Life in Style, published as he turns eighty.

The path here was never the obvious one. At seventeen, a cycling crash ended his ambitions as a professional cyclist. He turned to tailoring, opening a tiny windowless shop in Nottingham in 1970. On the first day he took thirty-eight pounds — most of it from his wife, who bought pieces simply to encourage him. The signature stripes that now define his brand arrived in his spring 1992 collection and never left, customer demand pulling them back season after season.

The autobiography is rich with unexpected company. George Best used to hide in Smith's spare bedroom when the pressure of fame became unbearable — Smith knew nothing about football, which made him exactly the right person to simply order fish and chips and listen. David Bowie called him Smithy and asked questions about everything. When Bowie's final album was released, Smith designed the accompanying T-shirt. 'I had a hint he was ill because he was in Switzerland a lot,' he says quietly.

Smith is dyslexic, undiagnosed throughout his school years. In 1992 he told Desert Island Discs he could barely read a book, choosing the 1974 Beano Annual for its sixteen pages of Roger the Dodger. 'It hasn't impacted me at all. I just can't read very well,' he says now. Yet here he is, having written one.

At the end of the afternoon, walking through Covent Garden toward his flagship store on Floral Street — where he still works the floor each week — someone hands him a gift: a copy of that same 1974 Beano Annual. 'I haven't got it. I mean that's class. Brilliant.' A global fashion icon, walking through London with a comic annual tucked under his arm. It is the perfect image of a man who has spent fifty years proving that humor, curiosity, and good manners are not obstacles to success — they are the foundation of it.

Sir Paul Smith sits in his London office surrounded by the accumulated debris of five decades—plastic poultry, clockwork toys, nativity scenes fashioned from nuts, and a bicycle that once carried Chris Froome across the finish line of the Tour de France. He reaches into his bag and produces two large rubber chickens, squeezing them until they squeak. This, he explains with the certainty of someone who has lived the story a thousand times, is how he built an empire in Japan.

When Smith first arrived in Tokyo in 1982, language was a wall. One person in the room spoke schoolboy English. The rest communicated through gesture, through drawings, and through humor—the rubber chickens emerging from his bag at four o'clock when the afternoon energy flagged, collapsing everyone into laughter. Nearly forty-five years later, there are more than twenty Paul Smith stores across Japan, part of a global operation that spans fifty countries. The chickens worked.

Smith invited BBC News to spend an afternoon at his headquarters to discuss his new autobiography, Threads: My Life in Style, published this month as he turns eighty. The book arrives at a moment of reflection, a chance to pass on what he has learned to students who arrive convinced they need a fashion show, two shops, and a million pounds before they can begin. Smith's actual beginning was far smaller. In 1970, he opened a tiny, windowless store in Nottingham. On the first day, he took thirty-eight pounds—most of it from his wife, who bought pieces simply to encourage him.

The path to fashion was not his original plan. At seventeen, a cycling crash ended his ambitions to become a professional cyclist. He turned instead to design, to tailoring, to the particular alchemy of color and cut that would eventually define his name. The signature stripes that have sustained his business for thirty-five years first appeared in his spring 1992 collection. Customer demand brought them back again and again. "Eventually you think, oh, how many more combinations of a stripe can I do?" he says. But so far, the answer has been: many more.

Smith's success rests on something he returns to repeatedly: good manners and patience. Every morning, after his five-thirty swim, he writes thank-you postcards to everyone who has sent him a gift and included an address. For forty-five years, a fan in America has been sending him curious objects—always without a box, always without a message. He writes back anyway. "Good manners is really important in business, especially for longevity," he reflects. This is not sentiment. This is the operating principle of someone who has watched his company endure through decades of fashion's violent cycles.

The autobiography does not shy from the texture of his life. George Best, the footballer, used to hide in Smith's spare bedroom when the pressure of being Manchester United's first superstar became unbearable. They met in the early seventies when Best was designing children's clothes. Smith knew nothing about football, which made him precisely the person Best needed—someone who would not treat him as a celebrity, who would simply order fish and chips and listen. David Bowie called him Smithy and asked endless questions about everything he saw. When Bowie's final album, Black Star, was released, Smith designed the accompanying T-shirt. "I had a hint he was ill because he was in Switzerland a lot," Smith says quietly.

There is an irony embedded in Smith's story. In 1992, on Desert Island Discs, he told presenter Sue Lawley that he was not a reader at all—his mind leaped around too much to hold a book. He chose the 1974 Beano Annual for its sixteen pages of Roger the Dodger. He is dyslexic, undiagnosed throughout his school years. "It hasn't impacted me at all. I just can't read very well," he explains. When he gives talks, which he does frequently, he speaks from memory and hopes it sounds right. Yet here he is, at eighty, having written a book.

At the end of the afternoon, as Smith walks through Covent Garden toward his flagship store on Floral Street—where he still works the floor for a few hours each week—he carries a gift under his arm: a copy of the 1974 Beano Annual, the book he chose on Desert Island Discs more than thirty years ago. "I haven't got it," he beams. "I mean that's class. Brilliant." A fashion icon, known globally for stripes and tailoring and the particular British sensibility he has spent half a century refining, walking through London with a comic annual tucked under his arm. It is, in its way, the perfect image of the man—someone who has never forgotten that humor, curiosity, and good manners are not obstacles to success. They are the foundation of it.

If you're patient, you can grow slowly and carefully. And that's what I did.
— Sir Paul Smith, on his approach to building his business
Nobody's ever talked to me like this.
— George Best, to Paul Smith, on their unlikely friendship in the 1970s
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