Mighty Ape shuts Christchurch warehouse as revenue plummets 30%

Unspecified number of jobs lost at Christchurch distribution centre closure; people costs for NZ business reduced by A$2.6m year-on-year.
The reset has not yet restored confidence that Mighty Ape can return to growth
Kogan shares fell 15.74% on the day results were announced, signalling investor skepticism about the turnaround strategy.
Mark

Why did Mighty Ape open a warehouse in Christchurch if it was going to close it three years later?

Mimi

They built it in 2023 when the business was still expanding, betting they could capture the South Island market with same-day and overnight delivery. But the economics didn't hold up. By 2026, the company was bleeding money and had to make hard choices about which operations to keep.

Mark

What does "lower-quality sales" actually mean?

Mimi

It's a euphemism for products and orders that don't make enough margin to justify the cost of warehousing and shipping them. They were carrying inventory that looked good on the shelf but didn't move profitably. Cutting it meant smaller revenue numbers but better unit economics.

Mark

How many people lost their jobs?

Mimi

That's the thing—Mighty Ape never said. The financial statements show people costs dropped by A$2.6 million across the whole New Zealand business, but they didn't break out how many jobs that represents or how many were specifically at the Christchurch warehouse.

Mark

Is Mighty Ape actually going to survive this?

Mimi

The parent company is profitable and stable, so there's a safety net. But Mighty Ape itself is still losing money, and the July numbers show the reset hasn't turned things around yet. They're betting that smaller, leaner operations will eventually reach profitability. Whether that happens depends on whether they can hold onto customers while cutting costs.

Mark

What does this say about e-commerce in New Zealand?

Mimi

It suggests the market is harder than it looked five or six years ago. Same-day delivery sounded like a winning strategy, but it requires scale and density that New Zealand's geography and population make difficult. Mighty Ape is learning that lesson the expensive way.

  • Mighty Ape's revenue has collapsed 30 percent, with net losses deepening to A$10.4 million — a trajectory that forced the company's hand on structural cuts.
  • The Christchurch distribution centre, opened just three years ago with promises of same-day delivery, has gone dark, taking an undisclosed number of jobs with it.
  • Kogan is executing what it calls an 'operational reset' — slashing inventory by half, cutting people costs by A$2.6 million, and eliminating A$1.19 million in warehouse expenses.
  • Early 2027 trading data offers little comfort: July gross sales fell 17 percent and revenue dropped 39 percent, suggesting the reset has not yet found its floor.
  • Kogan shares fell nearly 16 percent on results day, signalling that investors are not yet persuaded the Mighty Ape business can find its way back to growth.

In the arc of digital commerce's promises and retreats, Mighty Ape's closure of its Christchurch warehouse stands as a quiet reckoning — a company that once pledged same-day delivery across a region now pulling back from the infrastructure it built to fulfil that pledge. Three years after Kogan's ambitious acquisition, the New Zealand operation is shedding costs, inventory, and jobs in pursuit of a profitability that has not yet arrived. The story is familiar in its shape: expansion built on optimism, contraction driven by arithmetic, and the human cost absorbed somewhere in the gap between the two.

Mighty Ape, the online retailer that positioned itself as a force in New Zealand e-commerce, has closed its Christchurch distribution centre and reported a 30 percent revenue collapse — a sharp reversal from the expansion it pursued just three years ago. When the 5,500-square-metre warehouse near Christchurch Airport opened in 2023, it carried the promise of same-day and overnight delivery across the region. That promise has now been quietly retired.

The financial damage is considerable. The company posted a net loss before tax of A$10.4 million, worsening from A$7.4 million the previous year. In response, Mighty Ape has deliberately shed lower-margin sales and cut its inventory from A$21 million to A$10 million. Kogan, which paid A$122 million for the business in 2020, has already written down that acquisition by A$46.3 million. The closure of the Christchurch facility is the most visible consequence: warehouse expenses halved year-on-year, people costs across the New Zealand business fell by A$2.6 million, and total New Zealand assets dropped by A$16.9 million.

The early months of the new financial year offer little sign of recovery. In July 2026, gross sales fell 17 percent and revenue contracted 39 percent. The company's stated priority — building sustainable, profitable sales — reads as an acknowledgment that profitability remains out of reach. Meanwhile, the broader Kogan Group posted a statutory profit of A$11.2 million on revenue up 5 percent, making Mighty Ape's struggles more conspicuous by contrast. On results day, Kogan shares fell nearly 16 percent — the market's unambiguous verdict on whether the reset is working.

Mighty Ape, the online retailer that promised to remake e-commerce in New Zealand, has closed its Christchurch distribution centre and reported a revenue collapse of 30 percent. The closure marks a sharp reversal from the company's 2023 expansion, when it opened a 5,500-square-metre warehouse near Christchurch Airport with the explicit goal of delivering thousands of products same-day or overnight across the region. Now, three years into parent company Kogan's ownership, the business is in retreat.

The financial picture is stark. Mighty Ape reported a net loss before tax of A$10.4 million for the year, worse than the A$7.4 million loss it posted the previous year. To stanch the bleeding, the company has deliberately shed what it calls lower-quality sales, cutting inventory from A$21 million to A$10 million. Kogan, which acquired Mighty Ape for A$122 million in 2020, has already written down the value of that purchase by A$46.3 million. The parent company's founder and chief executive, Ruslan Kogan, framed the year as an "operational reset," language that obscures the reality of contraction and cost-cutting.

The Christchurch warehouse closure is the most visible casualty of this reset. The company has not disclosed how many people lost their jobs or the exact savings from shuttering the facility, but financial statements offer clues. Warehouse expenses fell from A$1.19 million to A$629,000 year-on-year. People costs across the entire New Zealand business dropped by A$2.6 million, from A$15.8 million to A$13.2 million. Assets for the New Zealand segments plummeted by A$16.9 million, from A$30 million to A$13.1 million. Fixed costs for the total Mighty Ape business fell 12.9 percent.

The early signs for 2027 suggest the turnaround remains elusive. In July 2026, the first month of the new financial year, gross sales fell 17.1 percent year-on-year to A$8.6 million. Revenue contracted even more sharply, dropping 39 percent to A$5.3 million. The company said its priority would be "building on progress made through the operational reset and generating sustainable, profitable sales"—a statement that amounts to an acknowledgment that profitability has not yet returned.

The broader Kogan Group, by contrast, is holding steady. Total group revenue rose 5 percent to A$510.7 million, and the company posted a statutory net profit after tax of A$11.2 million. But investors appear unconvinced by the Mighty Ape strategy. Kogan shares fell 15.74 percent on the day the results were announced, closing down A70.9 cents to A$3.81. The market's verdict is clear: the reset has not yet restored confidence that Mighty Ape can return to growth.

We have spent the year simplifying the business and improving its efficiency, creating a stronger foundation from which to deliver great value to New Zealand customers
— Ruslan Kogan, founder and CEO of parent company Kogan
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