Ikea and European Supermarkets Hit by Second Wave of Fridge and Freezer Cyber-Attacks

Hackers pushed fridge temperatures to 50C across five countries
More than 100 European stores reported tampered refrigeration in a second wave after the French attack.
Mark

Why does a fridge hack matter beyond the spoiled food?

Mimi

Because it's the second wave. France last month, more than 700 supermarkets. Now over 100 stores across five countries. It looks like a method being repeated.

Luke

Careful with "repeated." Nobody knows if it's the same group or a copycat. That's stated plainly as unclear.

Mark

What ties the two waves together, then?

Mimi

Danfoss. Coop in Sweden confirmed it's among its suppliers, and Danfoss controllers were mostly what got hijacked in France.

Luke

Coop said Danfoss is one supplier, not that Danfoss equipment was the entry point in Sweden. That link isn't established.

Mark

How bad was the damage?

Mimi

Uneven. A Belgian butcher lost about €15,000 of meat. Carrefour Belgium counted 15 of 700 stores and said impact was very limited.

Luke

And the 100-plus figure is AFP's count at last report. It could move.

Mark

Is food supply in danger?

Mimi

Commissioner Hansen said no, security isn't currently at risk, but he called it a deliberate attempt to disrupt supply and shake confidence.

Luke

"Deliberate" is his characterisation. Carrefour's spokesman said it was a cyberattack, but no perpetrator or motive has been named publicly.

  • Over 100 stores across Belgium, Luxembourg, Sweden, Ireland and Estonia woke to fridges and freezers pushed toward 50C by unseen hands.
  • A Belgian butcher lost around €15,000 in meat in a single night, and chilled and frozen stock is being thrown away across five countries.
  • The wave follows a French attack on more than 700 supermarkets, with Danfoss controllers at the centre of both episodes.
  • Chains are racing to isolate affected units, investigate overnight IT incidents and pull spoiled products, while the EU insists food security is not at risk.
  • Investigators are now trying to determine whether this is the same perpetrator returning or copycats, and the answer will shape the response.

On a Monday in early November, a quiet hum of refrigeration became a point of alarm across five European countries, as more than 100 supermarkets found that the machines keeping their food cold had been turned against them. In a Belgian butchery, fridges rose to 18 degrees and a fortnight's worth of ordinary trade turned to waste, a small reminder of how much of modern life rests on systems no one sees until they fail. The episode follows a larger attack in France last month, and no one has yet claimed or been named as its author. For now, the question hanging over the cold cabinets is whether one set of hands is reaching across borders, or whether others have simply learned from what was done.

At a butchery in Hove, south of Antwerp, the fridges had climbed to 18 degrees before anyone noticed. Its founder, Luc De Laet, estimated that about €15,000 worth of meat was ruined. His shop was one of more than 100 stores hit by a second wave of cyber-attacks on supermarket refrigeration across Europe, reported on Monday in Belgium, Luxembourg, Sweden, Ireland and Estonia. In several cases, temperatures were pushed as high as 50C, and chilled and frozen food was spoiled in large quantities.

The pattern echoes an attack last month on more than 700 French supermarkets, which also reached Dutch stores. There, hackers seized controllers mostly made by the Danish firm Danfoss, disabled alarms, and altered thermostats or stretched defrost cycles by hours. This time, Swedish retailer Coop confirmed Danfoss is among its suppliers and that seven of its stores were hit. Estonian authorities said the software controlling temperature units had been broken into. The scale differs by chain: Carrefour Belgium reported 15 affected stores, Ahold Delhaize detected rising temperatures after an overnight IT incident, and in Ireland SuperValu said 13 of its 233 stores were struck, forcing its wholesaler Musgrave to pull some products.

No one has been named, and it is unclear whether the French attackers have returned or whether someone is imitating them. Fewer stores were touched than in France, and most chains lost only a minority of outlets. EU Agriculture Commissioner Christophe Hansen called the wave a deliberate effort to disrupt the bloc's food supply and erode public confidence. He stressed that food security is not currently at risk, though the waste and the damage to businesses are real. The timing sits within wider official calls for preparedness, and investigators now face the central question of whether both waves came from the same hands.

At a Belgian butchery in Hove, south of Antwerp, the fridges had been turned up as high as 18 degrees Celsius by the time anyone noticed. Founder Luc De Laet of the De Laet + Van Haver chain said about €15,000 (roughly $16,764) worth of meat was ruined. His shop is one of more than 100 stores, by AFP's latest count, hit by a second wave of cyber-attacks on supermarket refrigeration across Europe.

The attacks surfaced on Monday, with stores in Belgium, Luxembourg, Sweden, Ireland and Estonia reporting tampering with the controls that keep fridges and freezers cold. Several chains said temperatures were pushed to 50C. Food, both chilled and frozen, spoiled in large quantities, and retailers in all five countries have had to throw it away.

The pattern follows an attack last month on more than 700 supermarkets in France, which also touched Dutch stores. In that case, hackers took over controllers mostly supplied by the Danish company Danfoss, disabled the alarm systems, and then either adjusted the thermostats or lengthened defrost programmes by hours. This time, Swedish retailer Coop confirmed that Danfoss is among its suppliers and that seven of its 800 stores were hit, with effects ranging from complete shutdowns to partial operation. Coop described the incident as unauthorised tampering with its cooling systems. In Estonia, authorities said the computer programme controlling the temperature units had been broken into. A manufacturer of the affected technology said one of its clients was hit, and the Selver chain said one of its stores was affected.

The scale varies by chain. Carrefour Belgium said 15 of its 700 Belgian stores were affected, and not every refrigerator in them. Spokesman Mich Vergauwen told AFP: "It's a cyberattack, there is no other reason," while calling the impact very limited. Colruyt Group said five Spar shops it runs as franchises in Belgium were attacked. Ahold Delhaize reported an overnight IT incident that hit dozens of Delhaize stores in Belgium and Luxembourg; it detected rising temperatures on Monday and is investigating. It had also reported a cybersecurity incident to Dutch police last month after spotting suspicious activity in its infrastructure. Intermarche in Belgium and Axfood in Sweden were also named among those affected, and Sweden's privately held ICA said a limited number of its stores were hit overnight.

In Ireland, SuperValu, the country's third-largest supermarket chain, said a cyber incident struck 13 of its 233 stores. Its wholesaler, Musgrave, said it had to pull some chilled and frozen products from sale.

Who is behind it remains unclear. It is not known whether the French attackers have struck again or whether someone is copying them. Fewer stores were affected than in France, and for most chains only a minority of outlets were touched.

EU Agriculture and Food Commissioner Christophe Hansen called the wave a deliberate attempt to disrupt the bloc's food supply and to undermine public confidence. He said food security is not currently at risk, but that the food waste and the effect on businesses are real. An EU spokesperson said the bloc has several tools to handle such incidents and will keep working with member states, adding that the episode shows cyber-attacks can disrupt citizens' daily lives.

The attacks land amid official calls for preparedness. A fortnight ago the UK government ran its Be Ready campaign, urging households to hold three days of food and water, about nine litres per person. Fridge hacking was not the stated reason, since the first incidents on this scale were reported in France in October, but governments have been voicing growing concern over climate, technological dependency and hostile states. What to watch now is whether investigators link the two waves to the same hands.

It's a cyberattack, there is no other reason, though the impact is very limited.
— Mich Vergauwen, Carrefour Belgium spokesman
A deliberate attempt to disrupt the EU's food supply; food security is not currently at risk, but the food waste and impact on businesses are real.
— Christophe Hansen, EU Commissioner for Agriculture and Food
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