IBA Forms Committee to Examine Five-Day Banking Week as Unions Press for Saturday Holidays

The committee's formation is not an approval.
The IBA's new panel will study a five-day banking week, but government and regulatory sign-off remain required.
Mark

Why does a committee matter if nothing has been approved?

Mimi

It replaced a strike. The unions deferred the 28 to 30 September action after talks with the IBA, and the committee came out of that.

Luke

Worth saying clearly, though: forming it isn't approval. Government notification and regulatory clearances are still required.

Mark

Is this a new demand?

Mimi

No. It was in a December 2023 understanding and then in the settlement signed on 8 March 2024, subject to government approval and RBI clearance.

Mark

What are the unions actually arguing?

Mimi

Heavier workloads from digitisation, targets, regulation and staff shortages, and that digital channels reduce the need for branch visits.

Luke

Those are the unions' arguments. The reporting doesn't give us workload data or any measure of how much branch traffic has fallen.

Mark

And the counterpoint?

Mimi

Branches still matter for cash, documentation and assisted services, especially for people who don't use digital banking.

Mark

Does the world offer a template?

Mimi

Mostly a Monday-to-Friday core week, but with some retail branches open on Saturdays in places like shopping centres.

Luke

What we don't know is what the committee will recommend, whether longer weekday hours are on the table, or when any decision comes.

  • A three-day nationwide strike was called off at the last minute, leaving the banking system holding its breath over whether the Saturday question would be settled by pressure or by talks.
  • Bank unions argue that digitisation, targets and staff shortages have stretched employees thin, turning the sixth working day into an unbearable extra load.
  • The IBA has answered with a high-level committee chaired by Bank of India's chief, tasked with testing options beyond simply lengthening weekday hours.
  • Nothing changes yet: any new schedule needs government notification and RBI clearance, and customers will be consulted before any recommendation is made.
  • The lingering tension is whether branches can keep serving cash and assisted customers on a Monday-to-Friday calendar, a question still unanswered.

Indian bank workers have long asked for the sixth day of their working week to be taken back, and this week the banking establishment answered by forming a committee to look at how such a change might be made to work. It is a moment that sits between a long grievance and an uncertain future: the unions point to heavier loads and a world increasingly served by screens, while the branch remains a place where cash is counted, papers are signed and people who never learned to bank online still come to be helped. The decision is not yet a change, only a step toward asking whether a five-day rhythm can hold the old promise of access together with the new habits of work.

On 29 September the Indian Banks' Association set up a high-level committee to examine a demand bank employees have pressed for years: making every Saturday a holiday. The move followed the United Forum of Bank Unions calling off a three-day nationwide strike planned for 28 to 30 September, after talks with the IBA.

The committee is chaired by Rajneesh Karnatak of Bank of India, with Ashok Chandra of Punjab National Bank as alternate chairman, alongside senior bankers and union representatives. It will look at ways to put a five-day week into practice, including alternatives to simply stretching the working day, and it will consult stakeholders, customers included. Forming the committee is not approval. Any change needs government notification and regulatory clearance, and until then the existing partial six-day week remains in force.

The unions' case rests on workload: heavier demands from digitisation, targets, regulation and staff shortages, along with the wish for a work-life balance that matches other institutions. They also note that internet banking, mobile apps, ATMs and digital payments now handle routine work outside branch hours. Branches, however, still matter for cash, documentation and assisted service, especially for customers who do not bank digitally. Reconciling those needs is the committee's real task.

On 29 September, the Indian Banks' Association set up a high-level committee to look at a demand that bank employees have pressed for years: making every Saturday a holiday. The move came after the United Forum of Bank Unions put off a three-day nationwide bank strike that had been scheduled for 28 to 30 September, following talks with the IBA.

The committee is chaired by Rajneesh Karnatak, managing director and chief executive of Bank of India. Ashok Chandra, managing director and CEO of Punjab National Bank, is the alternate chairman. Senior bankers and representatives of bank unions also sit on it. Its brief is to examine different ways of putting a five-day week into practice, including options other than simply lengthening the working day. It is also to consult stakeholders, customers among them, and work toward an arrangement all sides can accept.

The committee's formation is not an approval. Any final change would need a government notification and the necessary regulatory clearances. For now, the present arrangement stays in force.

That arrangement is a partial six-day week. The second and fourth Saturdays of each month are holidays, while the first, third and, where one falls, fifth Saturdays are working days. Sundays are holidays. The system began on 1 September 2015, when the government notified the second and fourth Saturdays as public holidays under the Negotiable Instruments Act, following an agreement between the IBA and the employees' unions.

The current demand has a paper trail. It was part of a December 2023 understanding between the IBA and the UFBU, and was later written into the 12th bipartite settlement and ninth joint note, signed on 8 March 2024. Implementation was made conditional on government approval and clearances from the Reserve Bank of India.

The unions' case rests on workload. They say employees face heavier demands from greater digitisation, business targets, regulatory requirements and staff shortages, and that a five-day week would improve work-life balance and align bank staff with the schedules of several other institutions. They also argue that digital banking has cut customers' reliance on branches for routine transactions, since internet banking, mobile banking, ATMs and digital payment systems work outside normal branch hours.

Branches still matter, though, particularly for cash transactions, documentation and other assisted services, and especially for customers who do not use digital channels. That tension is what the committee has to resolve.

Abroad, a Monday-to-Friday week is broadly the standard for core banking in the US, the UK, Canada, Australia, Japan and much of Europe. That does not mean branches are shut on Saturdays: some retail branches, especially in shopping centres or busy areas, open for limited hours. Japan's major branches close on both weekend days. Pakistan has a Saturday-Sunday weekend with banks generally closed. China has a five-day week for most government and white-collar work, but banks commonly keep weekend branch operations for retail customers. Singapore has a five-day clearing week, though some branches serve customers on Saturdays, and Malaysia and the Philippines broadly follow a Monday-to-Friday core week, with some mall branches open on Saturdays.

The lesson from those examples is that a five-day core week can coexist with limited weekend service at individual branches. For Indian banks, then, the question is not just converting Saturdays into holidays but how to maintain branch access, customer service and operations on a Monday-to-Friday calendar. The committee's findings, followed by any government and RBI decisions, will determine whether that happens.

Unions say higher workloads from digitisation, targets, regulation and staff shortages justify a five-day week.
— Bank unions, as reported by Mint
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