ShinyHunters Claims Pornhub Premium Data Breach, Demands Bitcoin Ransom

Pornhub Premium users face privacy violation and potential exposure of sensitive personal data and viewing history.
If the data is in unauthorized hands, it didn't come from us
Mixpanel disputed Pornhub's claim that the breach originated from its November security incident.
Mark

So ShinyHunters says they have Pornhub data, but we don't actually know how much or how they got it?

Mimi

Right. They provided a sample of fourteen users' records. Reuters verified that at least three of those records were real—matched to actual former Premium subscribers. But the hackers won't say how they obtained it.

Luke

And the data was old, correct? Several years old?

Mimi

Yes. The three people who confirmed their data said it was from years back, not recent.

Mark

Pornhub blamed Mixpanel, the analytics company. Did Mixpanel actually have a breach?

Mimi

Mixpanel did have a breach in November. They disclosed it publicly. But Mixpanel says Pornhub wasn't affected by that incident, and that Pornhub's data in their system was last accessed by a Pornhub employee in 2023.

Luke

So Mixpanel is saying the data predates their breach. That's a crucial distinction—if true, it means ShinyHunters either got it from Pornhub directly or from somewhere else entirely.

Mimi

Exactly. Mixpanel investigated with external cybersecurity experts and says they found no evidence Pornhub was compromised in their November incident.

Mark

And ShinyHunters is demanding Bitcoin to not release it?

Mimi

Yes. They told Reuters they want a ransom payment to prevent publication and to delete the data.

Luke

Has Pornhub actually confirmed how many users were affected?

Mimi

No. Pornhub's statement only mentions a "limited set of analytics events for some users." They haven't given numbers.

Mark

So we have a ransom demand, some verified data, but no clarity on the breach's origin or scale?

Luke

That's the situation. ShinyHunters has a track record—Salesforce, UK retailers. They know how to make these threats credible. But the actual mechanics here are still disputed.

  • ShinyHunters provided sample data from 14 Pornhub Premium users; Reuters confirmed authenticity for at least 3 former customers
  • Pornhub blamed third-party analytics provider Mixpanel; Mixpanel denied involvement and said data was last accessed by Pornhub employee in 2023
  • ShinyHunters is a known hacking group behind recent breaches at Salesforce and UK luxury retailers
  • Mixpanel disclosed its own security breach on November 27, 2025

ShinyHunters provided sample data from 14 Pornhub Premium users; Reuters confirmed authenticity for at least three former customers across Canada and the US. Pornhub attributes the breach to third-party analytics provider Mixpanel's November incident, but Mixpanel denies involvement and says data was last accessed by Pornhub employee in 2023.

Hacking group ShinyHunters claims to have stolen Pornhub Premium user data and is demanding Bitcoin ransom. Reuters partially authenticated the breach, though Pornhub and Mixpanel dispute the incident's origin.

On Tuesday, a hacking group calling itself ShinyHunters announced it had stolen account information from Pornhub Premium subscribers and was demanding Bitcoin to keep the data from being released publicly. The group provided a sample of what it claimed to have taken—records from fourteen premium users—and Reuters was able to verify that at least some of it was genuine. Three people whose data appeared in the sample, two from Canada and one from the United States, confirmed to Reuters that the information matched their accounts, though the records were several years old.

The scope of the breach remains unclear. Reuters could not immediately determine how many users were actually affected or precisely how ShinyHunters obtained the data. When asked for details about their methods, the group declined to elaborate. What is certain is that Pornhub Premium—the paid tier offering high-definition video, ad-free viewing, and virtual reality content—was the target, and the hackers were explicit about their intent: release the data unless they received a ransom payment in Bitcoin.

Pornhub and its parent company, Ethical Capital Partners, based in Ottawa, did not respond to requests for comment. However, on December 12, Pornhub issued a statement acknowledging a cybersecurity incident involving Mixpanel, a third-party analytics platform the company uses to track user behavior and engagement. According to Pornhub, the incident affected some Premium users and involved what the company described as a "limited set of analytics events." Mixpanel had disclosed its own security breach on November 27, which prompted Pornhub's disclosure.

But here the story fractures. Mixpanel, in a statement to Reuters, flatly rejected the suggestion that ShinyHunters obtained Pornhub data through its November incident. The company said it had conducted a thorough investigation with external cybersecurity experts and found no evidence that Pornhub was among the affected clients. Mixpanel added that Pornhub's data in its system had last been accessed by a legitimate employee account at Pornhub's parent company in 2023. If the data is now in unauthorized hands, Mixpanel argued, it did not come from their November breach.

ShinyHunters, for its part, told Reuters the data was connected to the recent Mixpanel incident—a claim Mixpanel's spokesperson dismissed as unfounded. The disagreement leaves the actual source of the breach unresolved. Pornhub blames Mixpanel; Mixpanel says the data predates its incident and was last touched by Pornhub itself years ago; and ShinyHunters is offering no clarity on how it obtained anything.

This is not ShinyHunters' first extortion campaign. The group has claimed responsibility for high-profile breaches in recent months, including attacks on Salesforce and luxury retailers in the United Kingdom. The pattern suggests a deliberate strategy: steal data, prove authenticity with samples, demand payment, and threaten public release. For Pornhub Premium users, the breach represents not just a privacy violation but potential exposure of viewing history and personal details tied to their accounts—information many would prefer to keep confidential. The question of whether the data actually came from Mixpanel or from Pornhub's own systems may matter for liability and remediation, but for the affected users, the distinction offers little comfort.

We're demanding a ransom payment in Bitcoin to prevent the publication of Pornhub data and delete the data
— ShinyHunters, in online chat with Reuters
We can find no indication that this data was stolen from our November 2025 security incident or otherwise
— Mixpanel, in statement to Reuters
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