Finvi's Artiva HCx Platform Selected by Revco Solutions for Healthcare Revenue Cycle

Finvi, a Massachusetts-based software company that has spent more than four decades building tools to recover revenue across healthcare and other industries, announced on March 2 that Revco Solutions had chosen its Artiva HCx platform to manage the full scope of healthcare revenue cycle work. The selection marks a significant expansion for Revco, a recovery services firm that now plans to deepen its reach into collections work for hospitals and healthcare systems.

The Artiva HCx platform handles the operational complexity that comes with managing money owed to healthcare providers—the insurance follow-ups that go nowhere, the claims that get denied and need to be resubmitted, the patient bills that sit unpaid. For a company like Revco that takes on this work on behalf of hospitals, the software needs to track all these threads simultaneously and flag which ones need attention. The platform also manages what happens when payments arrive but don't match what was expected, and it gives staff a clearer view of claims that involve multiple insurance policies or unusual circumstances.

Mark Schabel, who leads Revco Solutions, framed the partnership as a way to meet clients' needs more precisely while keeping the patient experience at the center of the work. "Our goal is to identify each client's specific requirements, then meet or exceed them," he said. "Finvi will enable us to reach that goal." He emphasized that the technology would allow Revco to handle collections in a way that felt patient-friendly, maintaining what he called a positive and productive experience throughout the entire account lifecycle.

The timing reflects a broader shift in how healthcare revenue recovery works. Third-party agencies like Revco are moving earlier into the revenue cycle, engaging with patients and insurance companies sooner rather than waiting until bills have already gone unpaid. Tim O'Brien, Finvi's chief executive, noted that his company has watched this transition happen across the industry and has built its platform to support it. "We've seen an increase in third-party agencies moving further upstream into healthcare, handling patient and payer engagements earlier in the process," he said. "Finvi has supported numerous outsourcer clients on this transition."

Finvi has continued to add features to Artiva HCx to keep pace with what these outsourcing partners need. Recent enhancements include a better interface for agents reviewing complex claims, clearer display of program options, and easier access to state and local regulations that affect how collections can be pursued. The platform also now includes administrative tools designed to catch payment discrepancies automatically and handle unallocated payments—money that has arrived but hasn't yet been matched to a specific account.

The announcement positions Finvi as a central player in a corner of healthcare technology that rarely makes headlines but moves significant sums of money. Hospitals depend on revenue cycle operations to convert the care they provide into cash that keeps the organization running. When that process breaks down or slows, the financial pressure on a health system can be acute. By automating and streamlining the work, platforms like Artiva HCx aim to reduce the time money sits in limbo and lower the cost of pursuing it.