Australian consumer confidence hits 30-year low after RBA rate hike

Consumers remain stuck in a cost-of-living nightmare with no end in sight
Westpac's chief macro forecaster on the mood after the RBA's fourth rate rise of the year.
Mark

So the index fell to 67.2 after the rate decision. That's the worst in decades. But what does that number actually mean for how people behave?

Mimi

It's a measure of how households feel about their finances and the economy ahead. When it's that low, people tend to pull back on spending—they delay big purchases, they save more cautiously. The economist quoted in the piece said declining confidence correlates with falling consumption per capita, which means the economy could contract further.

Luke

But here's what I want to flag: correlation isn't causation. We don't know yet whether this sentiment collapse will actually translate into the spending contraction she's predicting. Confidence has been weak for 12 months, she says, but we'd need actual spending data to confirm the effect.

Mark

Fair point. What about the mortgage holders—they're at 77 points. Are they the ones most likely to actually change their behaviour?

Mimi

Almost certainly. They're facing immediate, concrete pressure: their repayments just went up. Renters aren't affected by the rate rise at all, which is why they stayed steady. Outright homeowners are interesting—they had the biggest monthly drop even though rates don't directly hit them. That suggests they're worried about the broader economic downturn.

Luke

Right, but the source doesn't tell us whether mortgage holders are actually cutting spending or just feeling worse. We have sentiment data, not behaviour data. That's an important distinction.

Mark

So the labour market is still strong—vacancies at two-year highs. Why aren't people feeling better about that?

Mimi

Because job vacancies don't mean much if you're already employed and worried about your mortgage payment. And unemployment expectations did tick up 1.9 percent, so people are starting to fear job losses even if they haven't happened yet. Sentiment is forward-looking; it's about what people think is coming.

Luke

That's true, but we should note: the source says there are "still signs the labour market is holding strong." That's Citi analysts' language. We don't have independent confirmation of whether employment growth will actually materialize. We have business expectations, which are optimistic, but expectations aren't outcomes.

  • Australia's consumer sentiment index plunged to 67.2% in the days immediately after the RBA's September rate hike — a reading not seen since the late 1990s and the weakest sustained mood in three decades.
  • Mortgage holders are bearing the sharpest pain, with their sentiment index sinking to just 77 points as six consecutive months of housing market decline compound the pressure of rising repayments.
  • Petrol prices have quietly added roughly $20 per week to the average household's fuel bill since the start of the year, tightening budgets already stretched by persistent cost-of-living pressures.
  • Economists warn that historically, confidence at these levels correlates directly with contracting household spending per capita — meaning the economic slowdown may deepen as the year closes.
  • A striking contradiction is emerging: unemployment expectations are rising, yet job vacancies have climbed to a two-year high, leaving the economy sending sharply divergent signals to households and employers alike.

In the weeks following Australia's fourth interest rate rise of the year, a decades-old measure of public confidence cracked open to reveal something rarely seen outside of recession: a society genuinely unsure of its financial footing. The Reserve Bank's September decision pushed borrowing costs to their highest point since 2011, and the psychological toll registered almost immediately — consumer sentiment collapsed to levels not witnessed since the late 1990s, with mortgage holders and aspiring buyers bearing the heaviest burden. What makes this moment historically resonant is not merely the numbers, but the collision of forces behind them: rising fuel costs, a prolonged housing downturn, and the creeping sense that relief is not near. And yet, quietly beneath the anxiety, employers are still hiring — a reminder that economic reality and economic feeling do not always travel together.

Australian households have grown more pessimistic than at any point since the early 1990s recession, a shift that crystallised sharply when the Reserve Bank of Australia announced its fourth rate rise of the year in late September, lifting borrowing costs to their highest level since 2011.

The Westpac–Melbourne Institute consumer sentiment index had already weakened to 80.4% — its lowest since April — but when researchers isolated responses gathered after the RBA's September 29 announcement, the reading collapsed to 67.2%, a level not seen since the late 1990s. A separate ANZ and Roy Morgan poll confirmed the pattern, falling to 67.1 points. Westpac's head of Australian macro-forecasting, Matthew Hassan, described the mood as the weakest sustained period of consumer sentiment in three decades, saying households had been 'badly rattled' and remained trapped in a 'cost-of-living nightmare that seems to have no end in sight.'

The hardest-hit categories were assessments of family finances and willingness to purchase homes or major goods. Petrol prices have added roughly $20 per week to a typical household's fuel bill since the start of the year, and AMP economist My Bui warned that confidence at these levels historically precedes a contraction in consumer spending per capita. Five-year economic outlooks have retreated to levels last seen during Melbourne's second lockdown in August 2020.

Mortgage holders registered the most acute pessimism at just 77 sentiment points, while outright homeowners recorded the largest monthly decline — reflecting six consecutive months of housing market downturn. Renters, shielded from rising repayments, remained comparatively steady at 84.8 points.

The picture is not without contradiction. Job vacancies have risen to a two-year high of 122 points, and business surveys continue to point toward employment growth, even as unemployment fears tick upward. The economy appears to be splitting along an unusual fault line: employers are expanding their workforces while the households those workers belong to grow increasingly anxious about the future.

Australian households have grown more pessimistic than at any point since the early 1990s recession, a shift that accelerated sharply in late September when the Reserve Bank of Australia announced its fourth rate increase of the year, pushing borrowing costs to their highest level since 2011.

The Westpac–Melbourne Institute consumer sentiment index, which tracks how Australians feel about their finances and economic prospects, fell roughly 20 percent in the wake of the RBA's decision. The survey, conducted between September 28 and October 1, recorded a headline decline of 4.7 percentage points to 80.4 percent—already the weakest reading since April, when Middle East tensions had rattled markets. But the picture darkened considerably when researchers isolated responses gathered after the central bank's September 29 announcement: among those respondents, the index collapsed to 67.2 percent, a level not seen since the late 1990s. A parallel measure from ANZ and Roy Morgan fell about 5 percent to 67.1 points, confirming the pattern across different polling methodologies.

Matthew Hassan, Westpac's head of Australian macro-forecasting, described the mood as the weakest sustained period of consumer sentiment in three decades. "Australian consumers remain stuck in a cost-of-living nightmare that seems to have no end in sight," he said, noting that the RBA's rate decision had "badly rattled" households and that the deterioration was especially sharp in the days immediately following the announcement.

Two categories of household assessment bore the brunt of the decline: judgments about family finances and willingness to buy homes or major goods. Expectations about the broader economy fell less steeply, though five-year economic outlooks had retreated to levels last seen in August 2020, during Melbourne's second lockdown before expanded government support programs took hold. The weakness reflects a collision of pressures. Petrol prices have risen sharply enough that a typical Australian household's weekly fuel bill has climbed by roughly $20 since the start of the year, according to AMP economist My Bui. She warned that falling consumer confidence historically correlates with reduced household spending per capita, suggesting that consumption is likely to contract further as the year ends.

Mortgage holders emerged as the most pessimistic group, registering a sentiment index of just 77 points as higher borrowing costs squeezed their budgets. Those who own their homes outright experienced the largest monthly decline in sentiment, a shift that reflects six consecutive months of housing market downturn. Renters, by contrast, remained the most optimistic home-ownership segment, holding steady at 84.8 points, insulated from the immediate pressure of rising mortgage payments.

Yet the picture is not uniformly bleak. Fears of job losses are rising—unemployment expectations ticked up 1.9 percent—but the labour market itself continues to show resilience. Job vacancies have climbed to a two-year high of 122 points, and business sentiment surveys point toward continued employment growth. That divergence between consumer mood and labour market strength suggests the economy is sending mixed signals: households are deeply anxious about their financial futures even as employers continue to hire and expand their workforces.

Australian consumers remain stuck in a cost-of-living nightmare that seems to have no end in sight. The latest RBA move looks to have badly rattled consumers.
— Matthew Hassan, Westpac head of Australian macro-forecasting
The worry with declining confidence is that it tends to correlate with household spending on a per capita basis; the downtrend over the past 12 months suggests consumption per person will likely fall further into contraction this year.
— My Bui, AMP economist
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