When organizations introduce artificial intelligence, they tend to discover that the technology arrives ready while the people do not — and that this gap is not a failure of intelligence but of understanding. Research from the Boston Consulting Group suggests that seventy percent of the value in AI transformations flows from human engagement rather than algorithmic capability, a finding that reframes the entire challenge. What employees are navigating, at root, is not a technical question but an existential one: whether they still matter, and whether the future has room for what they know how